When you sign into the account for the first time on a new device or application (like a web browser) you need more than just the username and password. You need a second thing - what we call a second"factor" - to prove who you are. Get the free Microsoft Authenticator app. What is: Multifactor Authentication. Set up multi-factor authentication.
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Meanwhile, I would suggest you to go to myaccount.microsoft.com and then to Security Info and delete your Authenticator App sign in method and then add again. (You need to have registered your phone number as a sign in method) For additional information: How to use the Microsoft Authenticator app. Common problems with the Microsoft ...
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I need to remove the Authenticator App link from my Microsoft account. I changed my phone and I can't install my account again on the new phone (it asks me for a code in the old Auth app -the old phone is gone-). I can access https://myaccount.microsoft.com, but I can't access the"Security info" section. I can't access my Azure account either.
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2. Select the"I don't have any of these" option when asked for the verification method. 3. Enter the email address or phone number associated with your Microsoft account. 4. Follow the prompts to verify your identity. 5. Once you have verified your identity, you will be given the option to remove the authenticator app from your account.
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In reply to Inema Elyse MSFT's post on February 14, 2024. Hi, Recently I changed my android phone and I want access my outlook and it is asking me to enter code from authenticator app. when I installed and opened authenticator app for code, the app itself asking for the code. I am surprised and wonder that I opened authenticator app for the ...
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Microsoft Authenticator App not working - no pop up to enter number from website to access account online. I have been trying for hours and nothing is working. I am trying to sign into our work account online through my desktop. When it comes to"Approve sign in request. Open your Authenticator app, and enter the number shown to sign in.".
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Welcome to the Microsoft Support Community. I understand that there is currently a problem with Microsoft Authenticator. Unfortunately, the issues with Authenticator go beyond the support of the Microsoft community. There's a section of Microsoft Learn dedicated to this issue designed to support Authenticator users like you.
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Enable Use a Different Authenticator App I do not have this option in my tenant and need to be able to enable it for third party MFA management. I have been unable to find anything that prevents it.
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